Shipping policy
We will mail your order on the same day or on the next business day. USPS Shipment times will vary however, you can expect most shipments to arrive in 3-7 business days depending on your location. We offer USPS Priority mail for an additional charge and should arrive within 3-4 business days.
Standard Shipping is $2.95-$3.95. There is also a Priority Mail option available for $7.95.
Once your order ships you will receive an email confirmation with a tracking number. Please note that most carriers do not scan shipments upon arrival at each destination so please be patient if your order does not have an update every day.
This is your choice! You can mail to yourself or directly to your recipient. If you would like us to mail directly to your recipient, just use their shipping address instead of your own at checkout. We would recommend adding on the personalized card for an additional $5. We will print your message on a coordinating notecard and tuck it into the bouquet. If you mail to yourself first, you can hand-write your message on the enclosed blank note card and mail it on to your recipient.
Please check the back of the envelope for an indication of how many stamps are required. Most bouquets can be mailed with 4 Forever stamps. The Grande bouquets cannot be mailed with stamps and must be sent as a First Class package.
We do not offer a preorder service at this time and cannot guarantee a specific date of delivery.
Yes, since we are shipping by USPS we are able to deliver to these addresses. The delivery time is typically 10-14 business days. Please make sure you complete the address information properly when you place your order. You can learn more about mailing to FPO/APO/DPO addresses here: https://www.usps.com/ship/apo-fpo-dpo.htm
Due to our quick ordering processing time, it is difficult to make changes to an order after it has been placed. However, if we are happy to check to see if we can make a change. Please send your order number and requested changes to hello@freshcutpaper.com. Please note that we can’t change the billing address after the order has been placed but rest assured that your recipient will not receive an invoice.
If you would like to ship cards to multiple locations each delivery address will need to be a new order. For 100+ delivery locations, please contact hello@freshcutpaper.com for support.
At this time we are only able to deliver within the United States.
What are your accepted payment methods?
FreshCut Paper accepts Visa, MasterCard, American Express, Discover, PayPal, Apple Pay GPay, and Pay with Amazon. Please note, Pay with Amazon is NOT Amazon Prime, it is merely using the payment method from your Amazon account. All transactions are in U.S. Dollars.
Yes, we are required to charge sales tax for deliveries to most states. This will be calculated at check out.
No. There may be a packing list with your order but it does not include pricing.
Yes! Buy 5 or more and Save! Please put 5 or more bouquets in your cart and your discount will be applied automatically.
The FreshCut Paper office is open 9am-5pm EST Monday through Friday. The best way to reach us is to email hello@freshcutpaper.com.
Our pop-up flower bouquets are sold throughout the United States. Please check out our store locator to find one near you!
Yes, the flowers are printed on both sides, and look great from all angles. The flowers are cut shorter in the front as in a typical bouquet, so you will see more blooms from the front. The Grand Bouquet is a symetrical arrangement.
